1. Information We Collect
We may collect the following types of information from you:
1.1 Personal Information:
- Name, email address, phone number, and any additional details provided when booking or making inquiries.
- Passport details for securing permits, if required.
1.2 Payment Information:
- We collect payment details such as credit/debit card information, billing address, and contact information to process bookings and issue receipts.
- Payments are securely processed through trusted third-party gateways (e.g., [Insert Gateway Name]) and are not stored on our servers. These gateways comply with PCI DSS standards to ensure transaction security.
- We retain payment data only as long as necessary to complete transactions, fulfill legal obligations, or resolve disputes. Your information is protected with encryption and secure protocols to prevent unauthorized access.
1.3 Usage Data:
- Information about your interaction with our website, including IP address, browser type, pages visited, and session duration, collected via cookies or analytics tools.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and manage bookings for treks and tours.
- To provide relevant information and updates about your treks.
- To improve our website and customer service.
- To send promotional content, special offers, or important notifications (you can opt-out at any time).
3. Sharing Your Information
Your data is only shared in limited situations, including:
- With Trusted Third Parties: For managing payments, booking logistics, or trekking permits.
- To Comply with Laws: When required by legal or regulatory authorities.
- With Consent: If you provide explicit permission for additional sharing.
We will never sell, rent, or trade your information to third parties for marketing purposes.
4. Data Protection and Security
We employ strong security measures to protect your information, including encryption and secure servers. Despite this, no system is entirely foolproof, and we cannot guarantee absolute security.
5. Cookies and Tracking
We use cookies to:
- Enhance website functionality and improve user experience.
- Analyze website performance and visitor behavior using tools like Google Analytics.
You can control or disable cookies through your browser settings, though this may affect website functionality.
6. Your Rights
As a user, you have the right to:
- Request access to the personal information we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for marketing communications.
To exercise these rights, contact us at [Insert Email Address].
7. Children’s Privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from them.
8. Updates to This Policy
This policy may be updated periodically to reflect changes in our practices or relevant laws. The “Effective Date” at the top of the page indicates the latest revision.
9. Contact Us
For any questions or concerns about this Privacy Policy or your data, please contact us at:
Hiking in Himalaya
Email: [Insert Email Address]
Phone: [Insert Phone Number]